SURFBOUNDKEEP SURFING

SUPPORT · 支援

下水前後,
我們都在。

裝置需求、紀錄疑問與資料管理,都可以從這裡開始。

SurfBound 1.0.1 已在 App Store 上架。立即下載 Download on the App Store ↗

FREQUENTLY ASKED QUESTIONS

常見問題

01

需要什麼裝置?

Apple Watch Series 7 以上(建議 Apple Watch Ultra)、watchOS 11 以上,以及搭載 iOS 18 以上的 iPhone。

What devices do I need?

Apple Watch Series 7 or newer (Apple Watch Ultra recommended), watchOS 11 or newer, and an iPhone running iOS 18 or newer.

02

為什麼浪數跟體感不同?

海上的 GPS 與手腕訊號可能受到浪型、入水與佩戴方式影響。你可以在 iPhone 回顧頁確認多記或漏記的浪,讓紀錄更接近真實;若你選擇分享測試資料,這些修正也能幫助我們改善未來的偵測模型。

Why does the wave count differ from what I remember?

Ocean GPS and wrist signals can be affected by wave shape, submersion, and how the Watch is worn. You can review waves counted by mistake or missed entirely on iPhone. If you opt in to test-data sharing, those corrections can also help us improve future detection.

03

手錶紀錄畫面的顏色是什麼?

顏色代表你在該浪點累積的等級。隨著一次次回到海上,畫面會從藍色階段逐步前進到金色。

What do the colors on the Watch mean?

They represent your progression at that surf spot. As your time in the water adds up, the Watch display advances through blue stages toward gold.

04

如何關閉資料分享?

在 app 列表頁關閉「分享測試資料」即可;關閉後不會再上傳新資料。若要刪除先前上傳的資料,請來信聯絡我們。

How do I turn off data sharing?

Turn off “Share test data” from the app's session list. No new data is uploaded after you turn it off. Email us if you would like previously uploaded data deleted.

05

如何刪除我的資料?

刪除 App 即會刪除本機資料。在 app 內刪除 session 時,對應雲端資料會標記為已刪除並排除於分析;若要完整刪除先前上傳的資料,請來信聯絡我們。

How do I delete my data?

Deleting the app removes local data. When you delete a session in the app, its cloud data is marked as deleted and excluded from analysis. Email us to request complete deletion of previously uploaded data.

CONTACT

還需要協助?

SurfBound 由一位開發者維護。來信時請附上裝置型號與問題描述,通常會在 3–5 個工作天內以中文或英文回覆。

SurfBound is maintained by one developer. Include your device model and a description of the issue; replies in Chinese or English usually take 3–5 business days.

willieding@gmail.com

APP LANGUAGES

繁體中文 · English · 日本語 · 한국어 · Deutsch · Nederlands · Tiếng Việt